FAQ

skyguard®one

Can the vehicle be stolen with a GSM blocker?How can I set my vehicle to service mode?How can I set my vehicle to operation mode?My car’s registration number has changed. What am I supposed to do?I will not use my vehicle for an indefinite length of time. How can I prevent the battery from depleting?My gold system does not send speeding signals in service mode. Why is that?Why does the protection system reject the code entered on the infra keypad?My car does not respond to my code card. What am I to do?How can I change my passwords?I ’ve sold my car so I would like to cancel the satellite vehicle protection service.What am I supposed to do?
back to the questions
Can the vehicle be stolen with a GSM blocker?

A GSM blocker can exclusively disturb the connection between the vehicle protection unit and the Surveillance Centre but despite the disturbance the vehicle cannot be started. Our protection unit detects the use of the GSM blocker and sends an alarm to the Surveillance Centre before the connection between the unit and the SC is interrupted.

back to the questions
How can I set my vehicle to service mode?

Use your service PIN code or call the Surveillance Centre.

back to the questions
How can I set my vehicle to operation mode?

Use your normal PIN code or call the Surveillance Centre.

back to the questions
My car’s registration number has changed. What am I supposed to do?

Please notify the Surveillance Centre of the change without hesitation.

back to the questions
I will not use my vehicle for an indefinite length of time. How can I prevent the battery from depleting?

Use a trickle charger  to sustain battery level. (The product is available on our main premises in Kondorosi út.)

back to the questions
My gold system does not send speeding signals in service mode. Why is that?

The area and speed monitoring services are only included in the diamond package.

back to the questions
Why does the protection system reject the code entered on the infra keypad?

Direct the keypad towards the infra receiver (at a max. 30 cm distance), then enter the correct PIN code. A short beep can be heard each time a number is entered signalling that the infra receiver responds to the keyboard. If this fails to occur, call our head office in Kondorosi út.

back to the questions
My car does not respond to my code card. What am I to do?

1. Make sure the code card is switched on. Open up the plastic lid of the transformer and turn it so that the battery is on the bottom of the card. You will find a microswitch on the right hand side of the card. The code card is switched on when the switch is in upper position.
2.The system normally receives the signals from the transponder within a range of 5m, reception from the driver’s seat is perfect . Occasionally it may not detect the code card signals emitted from the side of the boot, so it is recommended to move closer to the driver’s seat. The optimal lifespan of the card is  6 to 12 months. When the battery starts depleting, the reception range will get shorter, as well. In such case visit our service area in Kondorosi út.

back to the questions
How can I change my passwords?

Please send a fax to the Surveillance Centre (+36 (1) 209 5939) with all previous and new passwords or visit Auto Securit head office in Kondorosi út.It is necessary for the authorised person to sign the fax. These are the only ways to make a change, and the knowledge of all previous passwords is an indispensable condition.

back to the questions
I ’ve sold my car so I would like to cancel the satellite vehicle protection service.What am I supposed to do?

Please contact our Customer Support on  (+36 1 555 4400/ext.433) in Kondorosi út.